Terms and Conditions
Elegant Beauty Mobile Ltd reserve the right to amend these Terms and Conditions if it's necessary to do so without notice.
Please read these Terms and Conditions carefully before using the website and making a booking operated by Elegant Beauty Mobile. By using or accessing our website, you agree to be legally bound by these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions then you may not use our website.
On booking a treatment with Elegant Beauty Mobile, you must discuss any medical conditions, pregnancy or if you are breast feeding at the time of booking. If the therapist comes across a contraindication and you failed to inform us before hand, you may result in your treatment not being carried out and you will be charged 100% treatment cost.
Gift Voucher and Treatment Course
Gift Vouchers and Treatment Courses are valid for 3 months unless otherwise stated. They are non-refundable. Please have your treatment course card or gift voucher with you for the appointment. The cancellation policy still applies to treatment course bookings and gift vouchers, 100% of the treatment price will be redeemed from your voucher or course. If you cancel a session of a course within 24 hours you will lose that session.
Elegant Beauty Mobile do not offer any intimate waxing to anyone under the age of 18 years of age. Treatments carried out on a person under the age of 16 years must have a parent/guardian present at all time and their consent.
Appointments at Elegant Beauty Mobile are in very high demand and it is important to us that we accommodate our clients. At Elegant Beauty Mobile we have a strict 24 hour cancellation policy in order to accommodate the high demand. This policy applies to all appointments, whether made via email, in person, online or telephone. We are happy to accommodate your appointment if you wish to reschedule or cancel, providing we have at least 24 hours notice. Failure to notify Elegant Beauty Mobile within 24 hours will result in the loss of your appointment and 100% cancellation fee. No refunds will be given to cancelled or rescheduled bookings.
For your safety, we require you to have a patch test before we can provide you with any tinting or eyelash perming service. Tinting or perming require a minimum of 24 hours before treatment can commence.
Please inform us if you have overly sensitive skin or any specific allergies that may be affected by our treatment or products. We can then arrange a patch test for you to ensure your treatment is 100% safe.
We cannot be held responsible if you do not disclose any medications or condition that may affect your treatment. Please inform your therapist or technician of any changes in your health on subsequent visits.
If you are unsure if you can have a particular treatment for any reason, please speak to a member of staff at least 24 hours before your appointment.
All purchases are final and we are unable to exchange or refund.
Various promotional offers are run throughout the year. Offers may not be used in conjunction with each other. Elegant Beauty Mobile reserves the right to cancel any promotions running at any given time.
The Right to Refuse Treatments
Please note we reserve the right to refuse treatments. Disrespect and rudeness towards Elegant Beauty Mobile staff will not be tolerated.